Privacy Policy for STRAIGHT2IT LLC

STRAIGHT2IT LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or interact with our website, https://straight2itllc.com, or any services provided through the website (collectively, the "Site").

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined below, please refrain from using our Site.

1. Information We Collect

We collect information to provide you with a better experience while using our services. The types of information we collect include:

• Personal Information: When you fill out forms or interact with the Site, you may provide personal details such as:
  • Name
  • Email address
  • Phone number
  • Address (for service or delivery purposes)
• Usage Data: We automatically collect certain information about your interactions with the Site, including:
  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on the Site
  • Referring/exit pages
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience. These help us understand user behavior, preferences, and improve our services. You can manage cookies through your browser settings.

2. How We Use Your Information

• Provide Services: To offer transportation services, process orders, provide quotes, and facilitate customer support.
• Improve User Experience: To analyze usage patterns, improve the Site, and enhance user experience.
• Communication: To send updates, promotions, and important information regarding our services (e.g., invoices, confirmations, and customer service communications). You can opt out of marketing communications at any time.
• Legal Compliance: To comply with applicable laws and regulations or to respond to legal requests.

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted third-party partners for the following reasons:

• Service Providers: We may share your data with vendors, payment processors, or service providers who assist with the operation of the Site or fulfillment of services (e.g., payment gateways, email providers).
• Legal Compliance: We may share information when required by law, such as in response to a subpoena, court order, or legal process, or to protect the rights, property, and safety of STRAIGHT2IT LLC, our users, or others.
• SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes

4. How We Protect Your Information

We take reasonable precautions to protect your personal data from unauthorized access, alteration, or destruction. This includes the use of encryption, secure servers, and other security measures. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

SMS Terms & Conditions

1. SMS Consent Communication

The phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from STRAIGHT2IT LLC, you may receive messages related to the following:

• Appointment reminders
• Delivery updates or notifications
• Billing inquiries
• Special promotions or offers

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your deliveries, billing, or other updates.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier‘s pricing plan. These fees may vary for domestic and international messages.

5. Opt-In Method

You may opt in to receive SMS messages from STRAIGHT2IT LLC in the following ways:

• By submitting an online form.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying with the word STOP to any message you receive. Alternatively, you can contact us directly at (770) 402-9063 to request removal from our SMS list.

7. Help

If you are experiencing issues or have questions, you can reply with the keyword HELP for assistance. You can also contact us directly at (770) 402-9063 or visit our website at https://straight2itllc.com.

8. Standard Messaging Disclosures

- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or visit our Privacy Policy and Terms and Conditions sections.
- Message frequency may vary.

If you have any questions about this Privacy Policy, the data we collect, or how we use your information, please contact us at:

STRAIGHT2IT LLC
info@straight2itllc.com
(770) 402-9063